Refund policy
TERMINATION OF SERVICE
We reserve the right to terminate our services to anyone at any time, for any reason, and without notice. You have the option of canceling your account at any time. In the event of cancellation or termination, all data related to your account will be lost.
RETURNS
What is your return policy?
All items are final sales. Exchanges or store credit will be provided only for damaged or defective items that are reported within 14 days upon receiving delivery. No refunds at any time.
Shipping and handling charges are non-refundable.
All returns must be approved prior to shipping to receive credit. Any returns sent to our showroom without prior approval will NOT receive store credit.
Any requests for returns and exchanges after 14 days will not be approved.
The procedure for returning damaged or defective merchandise is as follow,
1) Email us at hello@fun2funusa.com. Please use the subject header "Return Request" and provide us with all necessary details.
Your return request email must include:
- Order number
- Style number, color, size, and quantity
- Reason for return
- Photos of the merchandise you wish to return
2) Once your request has been reviewed, you will receive an email confirmation
3) If your return request has been approved, you will receive a separate email containing a return label to send back the merchandise.
4) Store credit will be issued to your account once we have received the returned items. The credit will automatically be applied to your next invoice.